This Privacy Policy explains how Xtreme VR ("we," "us," or "our") collects, uses, and shares information when you use our website and related digital offerings (collectively, the "Services").
Data We Collect
- Contact Data: Your name, email address, and phone number when you sign up for an account, make a purchase, or subscribe to our newsletter.
- Community Data: Information from any community interactions (e.g., on forums or a Discord server, if applicable).
- Technical Data: Cookies, device information, IP addresses, and analytics collected when you visit our website.
- Payment Information: Your payment card details are processed securely by our third-party payment processor. We do not store your full payment card details.
How We Use Your Data
- To provide, manage, and improve our Services (e.g., process your orders, manage your account).
- For marketing, communication (like sending order confirmations), and community engagement.
- For analytics, research, and to ensure the security of our website.
- To fulfill licensing and partnership obligations with our VR software suppliers (e.g., VION).
Sharing Your Data
We may share data with:
- Service Providers: Such as our payment processors, web hosting providers, or marketing platforms.
- Software Partners: We may be required to share anonymized usage data with our game licensors.
- Legal Authorities: If required by law or to protect the safety of our users.
We do not sell your personal data.
Data Storage & Security
Your data may be stored and processed on secure servers located in Canada or other jurisdictions, depending on our third-party providers. We implement strong security measures to protect your information.
Your Rights
You may have the right to access, correct, or delete your personal data, or opt out of marketing communications. Please contact us to exercise these rights.
Children's Privacy
Our Services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn we collected personal data from a child under 13 without parental consent, we will take steps to delete it.
Updates to This Policy
We may update this Policy; your continued use of our Services after an update means you accept the new version.